Privacy Policy

This Privacy Policy describes how Hellosupermarket Limited ("we," "our," or "us") collects, uses, shares, and protects the personal information you provide on our supermarket comparison site ("Site"). We are committed to safeguarding your privacy and ensuring that your personal information is protected when using our Site. By accessing or using our Site, you agree to the practices described in this Privacy Policy.

1. Collection of Personal Information

1.1 Personal Information You Provide

We collect personal information when you voluntarily provide it to us while using our Site. This may include your name, email address, postal address, telephone number, and other information necessary for using or accessing our services.

1.2 Automatically Collected Information

When you use our Site, we may automatically collect certain information about your device, browsing activity, and interaction with our Site, including your IP address, browser type, operating system, referral source, pages viewed, and the date and time of your visit.

2. Use of Personal Information

2.1 Provide Services

We use your personal information to deliver the services you request, including allowing you to compare prices, find deals, and access the features and functionalities of our Site.

2.2 Communication

We may use your personal information to communicate with you, respond to your inquiries, provide customer support, send important notices, updates, and promotional offers, and facilitate your transactions on our Site.

2.3 Analytics and Improvement

We use the information collected to analyze trends, track user activity, and improve the content, functionality, and usability of our Site.

3. Sharing of Personal Information

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in providing and improving our services. These service providers are only authorized to use your personal information as necessary to provide services to us and are obligated to maintain the confidentiality and security of your information.

3.2 Compliance with Law

We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business or assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our Site of any change in ownership or uses of your personal information.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your personal information.

5. Your Choices and Rights

You have the right to access, update, correct or delete your personal information. You may also opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the email. Please note that even if you opt-out of promotional emails, we may still send you transactional or administrative messages regarding your use of our services.

6. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child, we will promptly delete it.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective from the date of the updated policy, which will be posted on our Site. Your continued use of our Site after any modifications indicate your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at [email protected].